There have been many important advances in business management technology this century, almost all of them enabled by ubiquitous broadband internet access, improved software development tools, and the scalability and reliability of data centers.
But before we dive into the different enterprise solutions available to us today, we’ll first define what is an enterprise solution!
What Is An Enterprise Solution
Enterprise solutions allow your company to merge the multiple parts of a company’s business through the exchange of information from different process areas and other related databases. These enterprise solutions/software allow businesses to recover and share important information throughout the company, providing your team with real-time operating information!
Now that we’ve gotten over some of the basics of enterprise solutions, let’s discuss the 12 amazing technology helping several businesses operate!
12 Amazing Solutions You Need
Here are 12 technological advancements that have had a significant impact on how businesses operate and how business users interact with prospects and customers.
1. Business Management Applications
Cloud computing and other enterprise level systems have revolutionized how an enterprise process their data. Simply put, cloud computing is computing based on the internet. In the past, businesses would run applications or programs from software downloaded on a physical computer or server in their building; cloud computing allows businesses to access the same kinds of enterprise wide application through the internet. The new IT effectively enables computing resources to be accessed and shared as virtual resources in a secure and scalable experience.
It is flexible, secure, affordable, and provides instant access to business management applications anywhere, at any time, and on any device.
2. Email and Office Applications
For many businesses and enterprises, using cloud-hosted project services and other similar IT solutions has eliminated an enterprise’s need for an in-house project server, and even for a desktop email client. Not only does the aforementioned IT software improve efficiency and security, but it’s also one of the very affordable email management enterprise solutions in the market.
3. Integration Of Applications
Due to robust APIs and the absence of corporate firewalls, integration among cloud-based applications can be just a few clicks away like any other enterprise solutions. This may enable the easy flow of data and information between IT software within or outside your company. The IT solution consolidates your data collection efforts and eliminates the redundancy of separate data collection and storage.
Creates a single point of access to data. Encourages collaboration between employees, and streamlines business processes that involve multiple software or enterprise solutions.
4. Customer Self-Service
The transition from “live human” customer service to comprehensive and automated self-service has been a bumpy road. For years, online self-service left a lot to be desired. However, between dedicated support enterprise-level systems and social customer service offerings, customers can get most of their questions and concerns addressed quickly using online platforms.
5. Customer Feedback
Feedback applications and other enterprise solutions have allowed software developers to enhance the end-user experience based not only on what they think customers need in real-time, but also on what customers say they want. Over time, these applications have also added customer self-service functionality.
6. Web Conferencing
The rapid growth in the usage of web conferencing applications provides a greater number of salespeople and customer support representatives with an easy way to visually communicate with prospects and customers.
7. Mobile Apps
Mobile apps for enterprises have proliferated. Now, enterprise owners can use mobile apps to access a CRM system, view or update shared documents, make and receive phone calls via their organization’s IP phone system, participate in web conferences, and more.
8. Content Management Systems
Now that an organization can build entire new corporate websites on platforms such as WordPress, companies of all sizes can easily modify most content without having to hire a web developer. However, there’s still a place for specialists. These platforms can be extended. Additionally, they can be optimized in a variety of other ways that help, change and develop all the time.
9. Video Audio Hosting
Enterprise or commercial use of Internet video has grown by leaps and bounds in the last 15 years. Many companies are making YouTube, Vimeo, and Wistia an essential part of their marketing and training strategies.
10. Other Social Networks
While not all enterprises benefit to a measurable degree by having a presence on all the latest social networks such as Twitter, Facebook, and Pinterest, many companies do benefit. For certain types of companies, customer and audience engagement on these platforms is critical.
It’s now easier than ever for enterprises to set up shop online. With a plethora of open source E-commerce platforms available, as well as reputable absolute IT enterprise solutions. There is no shortage of options for enterprises to sell online through their respective website.
On-premises computing is still alive and well, but the days of information technology staff working on a physical server and other systems are waning. Through server virtualization, information technology departments have been able to manage multiple servers much more easily and with fewer physical resources, making things much more competitive than normal computing.
Call Lumos today to find out about our new and unique IT enterprise solutions business management technology services.