There was a time when software development services were “too expensive” for small businesses. Software meant you needed to partner with a Silicon Valley firm and get a pricey system developed. As the cost of software development decreased, small business software development started becoming a thing.

Mobile devices and cloud services have changed the way businesses operate. It has become difficult for anyone, large or small, to survive without decent technologies backing up their business. Today, even the smallest scale businessmen think how they can introduce technology in their processes and achieve higher efficiency. Business software development is a bit different for small businesses than it is for established multi-nationals.

If you are a small business in any industry whatsoever, debating whether or not you need a software or mobile app, we can prove to you that you do need a cost-saving SMB IT solution.

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Why you Need SMB IT Solution

Business software for small-scale companies can be their window to success. Using a well-built platform either for internal use or a customer-facing solution to improve engagement can be a game-changer.

Let’s explore the benefits of software development for small businesses

  • Customer-facing software in the form of a website or a mobile app will increase your visibility in the target market. It will allow your customers to be able to reach you and lead to more business.
  • You can also expect to improve customer experience through a software solution. The way you interact with your buyers is a great indicator of their loyalty with your business.
  • Implement on-the-go marketing and open new channels of advertising to a targeted audience through a website or mobile application.
  • You can also improve internal processes and communication between your employees, besides many other operational benefits through enterprise-grade software.
  • Often small businesses struggle to tackle a rise in demand from customers or have difficulty managing tasks, delegating responsibilities, tracking leads, and so on. A software solution might help you stay on top of these issues in your small business.
  • Small businesses can leverage certain capabilities through software and eliminate manpower from those specific operations improving work efficiency and lowering costs.
  • And many more.

Software solutions can be used to eliminate any anomalies in business processes and improve the efficiency of operations at all levels. Let’s see what kind of IT solutions for SMB small and medium-sized businesses need.


Software IT Solutions for Small Businesses

Here are a few kinds of software applications small enterprises can leverage to improve productivity and streamline processes:

Time Management

Time management or productivity software can really help you manage deadlines or appointments. Second, these solutions may also organize data and prioritize and track your time spent on each task. These software pieces include note-taking apps, productivity-boosting apps, real-time management solutions, and team-task management software.


It is important to establish effective channels of communication within a small enterprise. This is so teams can intermingle through a trusted and sophisticated professional network. These software solutions include messaging and video calling apps that can maximize productivity. It allows employees to digitally connect with and consult each other when needed.

Human Resources 

An easy-to-manage software that helps your HR team manage the hiring process can be a game-changer for your business. Empowering your hiring team with a solution that carries on skill assessments digitally, verifies candidate identity, and reduces paperwork. This will help you get the right talent on board and automate the hiring process to a certain extent.

Finance and Accounting

Streamline taxes, benefits, and payroll processes with an efficient software solution that manages your finances. These software solutions can also have capabilities to track your business’ financial health, manage inflow and outflow of money, remind you about due incoming payments, and so on. As a small business, it is vital for you to be able to see all expenses and financial data in one place.

Sales and Marketing

CRM software solutions provide rich features that can give you better visibility into your business and help you make better decisions. These software solutions might have capabilities to record sales calls and help understand customers better, schedule appointments with clients and customers, send emails to targeted and segmented audiences, and so on.

Customer Engagement

If it makes sense for you, a website and/or mobile app is definitely not the least important kind of software a small business can utilize. Get in front of your customers and put your A-game forward with a website or mobile app that conveys your business values and helps customers get more involved with your enterprise.

There is much more your business can do with a software solution. And, this is where custom software development comes in.


When and Why IT Solutions Make Sense for Small Businesses

If you need something tailored for your business’ unique needs, it makes complete sense for small businesses to go with custom managed IT services and development. While custom software development services are a bit more expensive than off-the-shelf solutions, they are affordable when you see all the benefits they bring along.

If you want to focus on your business then let our information technology experts help you by providing you technology solution and network solutions for your small-medium business (SMB) today. Contact Lumos now